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Updating a Process Folder Status

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1. Select the name of the Process Folder that you would like to update

Select the name of the Process Folder that you would like to update

2. Select Status Update

Select Status Update

3. Enter the updated custom Incident Status

Enter the updated custom Incident Status

4. Optional: Enter any comments that you would like to add to the Status update.

Optional: Enter any comments that you would like to add to the Status update.

5. Select Update

Select Update

6. Now your updated status will be shown in the Process Folder. Note that the previous Status will also be saved in the timeline.

Now your updated status will be shown in the Process Folder. Note that the previous Status will also be saved in the timeline.

7. The new Status will also be shown on the Process Folder Organizer Page.

The new Status will also be shown on the Process Folder Organizer Page.

Interactive Walkthrough:

 

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