Processing Incomplete Executions In Workflow Studio

Occasionally you may come across errors while trying to run a Workflow. This usually happens when a service isn't available, responds with unexpected data, or the input data doesn't check out.

If a module generates an error during a scenario and there's no specific error handling attached to it, a default error handling process kicks in. This means that the Workflow will be stopped, and an error email will be sent to all Admins in your Workflow Studio Account.

We cover more details in the following article: Using Error Handlers In Workflow Studio

Workflow Studio provides a list of all Incomplete Executions for easy tracking, and you can make edits to your Workflow to resolve overall errors, or, if a service was temporarily unavailable. 

To Find Incomplete Executions:

Open the Workflow that is experiencing incomplete executions and select the Incomplete Execution(s) to the right side of the window.


To Run and Complete Incomplete Executions:

Note: If the error is caused by a service being unavailable due to an outage, then you do not need to correct any issues, you just need to wait for the service to be restored and then you can run the Incomplete Executions once the service has returned.